Your personal information

bettogoal is committed to protecting the privacy of any personal information that you may or must provide to us (hereafter the “Personal Information”). Personal Information is any information about you and may include your name and address, date of birth, e-mail address, phone number, payment card and bank account details and any other information you may wish to provide. We will attempt to ensure that our use of your Personal Information is compliant with data protection and privacy regulations in the countries where we operate. Accordingly, we issue this Privacy Policy to inform you of our use of your Personal Information.


Collection of your personal information

If you provide your name and address on the public area of ​​this website in order to request information about our products and services, you may voluntarily provide additional Personal Information. You will be asked to provide your Personal Information in this area for the purposes of registering and opening an account with us.

If you are already our customer and have opened an account with us, you must use your username and password to enter the Website. A “session cookie” may be used to enable you to leave and re-enter our website without re-entering your password. Our web servers will record the webpages that you visit.

An IP address is a number that uniquely identifies your computer on the Internet. We may collect IP addresses for the purposes of system administration, security, troubleshooting, and compiling aggregate information (such as how many visitors logged on to the Website). When you visit a webpage, our servers may log your IP address.


Processing of your personal information

We will process your Personal Information in accordance with applicable data protection laws. bettogoal proposes to process your Personal Information for the following purposes: administering your player account; maintaining our own accounts and records; monitoring websites usage levels and quality of service; and informing you about products and services that you may be interested in from time to time (collectively the “purposes”). Any recordings remain the property of bettogoal and will be used only for the purposes above.
To ensure a good quality of service we may monitor any communication you have with us whether in writing or by electronic means, such as email and live-chat (collectively the “Recordings”).


Disclosing of your personal information

Your Personal Information may, for the purposes described above, be transferred or disclosed by us to any associated company or business partner which is well placed to process your Personal Information (collectively the “Site Group”) for the purposes mentioned. We and the Site Group may from time to time retain third parties to process your Personal Information for the Purposes and such processing will be governed by a contract in the form required by law. Where required by law or regulation your personal data may also be disclosed to an applicable governmental, regulatory or enforcement authority.

Bettogoal will take reasonable steps to protect your personal information. We use a variety of security technologies and procedures to protect your Personal Information from unauthorized access, use or disclosure.

bettogoal may contain links to third-party websites. When you follow these links, you leave bettogoal and are transferred to a third-party website. You should be aware that these third-party websites may have their own information collection practices and privacy policies. We do not control the privacy policies of third parties that have websites linked to bettogoal. If you follow a third-party advertisement or link, the privacy policies of the third-party website that you link to will govern the use of your information by that website’s operator. The Privacy Policy does not extend to these external websites. Please refer directly to the privacy policies on such third-party websites. We assume no responsibility or liability for the actions of such third parties with respect to their use of your information or otherwise. 

When you play the games developed by our providers: Microgaming, BetSoft, Endorphina, play n´GO, Evolution, Betgames Everymatrix, their own privacy policy also applies to you. Please ensure to check it on their websites for full details.
In the event of a merger or consolidation of bettogoal or the sale of all or substantially all of its stock or assets, or the transfer of the operation and distribution of certain products or services to a third-party, or bankruptcy, your personal information may be transferred to bettogoal’s successor.


No Absolute Safeguards

Although we will use reasonable efforts to safeguard the privacy of your Personal Information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.


Your Role in Protecting Your Privacy

Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any account username / ID and password, and you should always be careful and responsible whenever disclosing your information online.



By providing your Personal Information and registering with us or logging on with us when you enter the Website, you freely consent to the Site Group processing and disclosing your Personal Information for the Purposes and otherwise in the manner set out in this Privacy Policy. If you wish to qualify, vary, modify or limit your consent in any way, please notify us by using the customer support webpage of our website.